"T.L. Thompson & Associates, Inc. is an independently owned, full service recovery agency serving the diverse needs of clients nationwide."

 

Company Philosophy

    • Built on the philosophy of service and integrity,
    • we are committed to the ideals established by
    • owner and founder, Tom L. Thompson, when he
    • started his company 38 years ago. Staffed with managers and employees of high ethical standards, we offer experience, knowledge and professionalism. While we continue to change and evolve to keep pace with the market, we hold fast to the basic concept of outstanding service provided with personal integrity at a competitve price.
 

Compliance With Law

All collectors must recognize and adhere to the Fair Debt Collection Practices Act as well as other applicable laws which vary from state to state. Training starts on the collector's first day, continues throughout their term of employment, and includes classroom work, use of audio visual aids, computerized testing (programming developed by the American Collectors Association), one-on-one manager reviews, and careful monitoring of calls and work procedures.

 

 

Skip-Tracing Resources

Our collectors have access to the most comprehensive skip-trace support system in the industry. We maintain on-line access to various subscription databases to quickly locate information such as addresses, phone numbers, driver's licenses, and motor vehicle registrations. We also have on-line access to bankruptcy information, death indices, asset searches, and credit-reporting networks.


Extend your company's reach with TLT's collection/subrogation solutions.

Improve financial results without increasing personnel.

Supplement your staff with our experienced and professional licensed adjustors.

Let TLT help your company build a better collections strategy and realize increased recoveries.

 

 

Client Services

• Collections             
• Arbitration services              
• Skip tracing/Asset searches               
• Early-placement programs
• Litigation services
• Closed file audits
• Internet access to accounts
• Electronic file transfer
• On-site copying of files
• Acknowledgment of assignments
• Monthly status of all accounts
• Detailed closing reports
• License suspension

What we offer

Files Worked on Contingency Basis
Your files are worked to a conclusion on contingency basis thus encouraging the best possible productivity from our specialists. If we don't make recovery, we don't get paid.

Arbitration Services
Be more productive by letting us file those time consuming arbitration cases for you. We can design a stand alone service on a contingency or flat fee basis.

 

What our clients say about us:

"A great partner to work with"

"T.L. Thompson is a very effective safety valve"

"Understands our needs and makes us more productive"

"Extends our in-house ability to reach debtors"

"Provides us the opportunity to work those files for which we have limited in-house resources"

"TLT is as conscious of our reputation as we are"

"The checks we receive each month make a difference to our bottom line"

Capacity

We own our 25,000 square foot office building and all operations are handled from this location. Accounts can be serviced regardless of geographic location.

Reputation for Honesty

T.L. Thompson and Associates is committed to being honest and ethical in all of our dealings.

Confidence and Trust

Mutually beneficial relationships must be built on confidence and trust. You, our clients, can have confidence in our services and trust us to take care of your business. This includes legal collection activity, proper accounting of funds, open communication, and factual reporting.

Success Flows Both Ways

Our success depends on our ability to be successful for you. Without satisfied clients, we cease to exist. We want our clients to understand we work with them and for them. Our goals are the same.

 

 

What we offer

Subrogation Outsourcing Program
Our premium solution to meeting your needs: licensed adjusters in negotiation, suspension of drivers license when applicable, and recovery of your money as quickly as possible.

Documentation for a Subrogation File

Our Adjusters are trained to put a file in order as soon as they receive the paper file. They organize the facts first then prove up the claim to make sure all documentation is in the file. Below is the minimum information needed to work a subrogation file:

 

Listing form- A form that lists the Adverse, their address, claim amount, date of loss, insured name, and claim number. Most clients today will design their own form, which will include this information.

Police Report/Loss Notice- The facts of the loss are the most important part of the documentation. Liability and even possible insurance coverage can be determined from this part of the documentation.

Estimates- Proof of damages is necessary to file a claim with another carrier or suspend the adverse driver's license.

Drafts -Proof that payment has occurred. Once again this information is necessary to prove up the estimates.

Privacy policy

What information do we collect?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.tlthompson.com
PO BOX 496149
GARLAND, TX 75049
United States
info@tlthompson.com
1-800 800 5235